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Vivint, a well-established and widely recognized name in the home security industry, has firmly established itself as a frontrunner in the realm of smart home technology. With their innovative and cutting-edge products, Vivint Smart Home offers a wide range of options that cater to the ever-evolving needs and demands of modern homeowners. One of the standout features of Vivint’s product lineup is its comprehensive home security system. This system combines state-of-the-art technology with advanced automation, ensuring optimal protection and peace of mind for users.
Equipped with high-quality security cameras, motion sensors, and smart locks, this system offers an all-encompassing security solution that safeguards your home and loved ones from potential threats. Moreover, Vivint’s smart home technology extends beyond just security. From smart thermostats and lighting controls to doorbell cameras and garage door openers, Vivint offers a diverse array of products that enhance convenience, comfort, and energy efficiency within your home. Imagine being able to adjust your thermostat, unlock your front door, or even receive live video feeds from your security cameras, all from the convenience of your smartphone. Vivint makes this a reality, allowing you to stay connected and in control, no matter where you are.
While it’s true that top-of-the-line technology often comes at a high cost, Vivint strives to deliver cost-effectiveness without compromising on quality. Their products are competitively priced, providing exceptional value for the features and capabilities they offer. Moreover, Vivint Smart Home provides professional installation and reliable customer support, ensuring a smooth and hassle-free experience for their users.
Table of Contents
Vivint Smart Home Products and Benefits
Vivint Smart Hub
- Features like two-way talk, backup battery, and cellular communication enhance user experience.
- Vivint’s Smart Hub, the central command center, impressed us with its touchscreen interface
- Integration of various components into a cohesive unit allows for easy control and monitoring.
Security Sensors
- Vivint’s motion sensors, entry sensors, and glass break sensors are effective in securing the home.
- While functional, the design of the sensors could be more aesthetically pleasing.
Vivint Compatible Door or Window Sensor
Indoor Camera
- The Ping indoor camera, though replaced by the Indoor Camera Pro, showcased a clear 1080p HD display.
- Two-way audio, night vision, and a unique intercom feature for family communication.
- AI-powered motion detection, though not perfect, adds an extra layer of security.
Outdoor Camera Pro
- Impressive video quality with 1080p HD resolution and a 4K image sensor.
- HDR technology ensures clear video even in challenging lighting conditions.
- AI capabilities for detecting intruders and prowlers, offering advanced security features.
Doorbell Camera
- The Doorbell Camera, while slightly overpriced, offers person detection and a wide 180-degree field of view.
- Integration with the Vivint system allows for seamless monitoring and control.
Additional Sensors
- Sensors available from Vivint include smoke alarms, CO detectors, and water sensors.
- When integrated with other devices, overall home protection can be improved.
Vivint and Smart Home Integration
Voice Assistants
Vivint offers voice control through Amazon Alexa and Google Assistant for a variety of smart home devices, enhancing user convenience by automating actions like lowering the thermostat when the alarm system is activated.
Vivint App
The Vivint app functions as a more intimate extension of the control panel, with simple system controls at hand, along with live images and notifications. Moreover, the smartwatch compatibility gives home security control a modern twist.
Installation and Usability
Professional Installation & User Experience
Although the installation fee is high, opting for professional installation of the intricate system is highly beneficial. With its high level of complexity, DIY installation is not advised.
The Vivint system is reliable, user-friendly, and long-lasting. Although the Vivint app sometimes lags during live streaming, it provides a seamless user experience.
Cost Comparison with Others
Being a leader in the smart home security industry comes at a cost for Vivint. Some users find the advanced features and system integration capabilities worth the price, but it is wise to compare Vivint with other options currently available on the market.
Higher Initial Investment
The initial investment for a Vivint smart home installation can vary depending on the specific system and features chosen. However, on average, customers can expect to pay between $500 and $1,500 for the installation and equipment. This cost typically includes the purchase of devices such as doorbell cameras, smart locks, security sensors, and a central control hub, as well as the labor and setup fees for professional installation. Additional monthly fees may also apply for monitoring and maintenance services.
Other competitors offer equipment and installation at a lower cost than Vivint. Prospective buyers should carefully assess the initial investment about the system’s alleged advantages and long-term value.
Monitoring Plan Costs
The costs of a monitoring plan for Vivint Smart Home can vary depending on the level of monitoring desired. Here are some of the costs associated with Vivint Smart Home monitoring plans:
1. Smart Security Monitoring Plan: This basic plan starts at $29.99 per month and includes 24/7 professional monitoring, remote access to your security system, and smartphone alerts for security events.
2. Smart Home Monitoring Plan: This plan starts at $39.99 per month and includes all the features of the Smart Security Monitoring Plan, plus additional smart home automation features such as smart locks, thermostat control, and video doorbell integration.
3. Smart Home Video Monitoring Plan: This plan starts at $49.99 per month and includes all the features of the Smart Home Monitoring Plan, plus video monitoring capabilities with cloud storage for recorded footage.
4. Smart Complete Monitoring Plan: This comprehensive plan starts at $59.99 per month and includes all the features of the previous plans, as well as additional benefits like 24/7 non-emergency support, extended equipment warranty, and priority service. Additionally, there may be additional fees for equipment installation and activation. It’s recommended to contact Vivint directly or visit their website for the most accurate and up-to-date pricing information.
Payback or ROI for Small Setup
To calculate the payback or return on investment for a small Vivint setup, one must weigh the initial costs against the ongoing benefits. Key factors to consider include:
Enhanced Security
A basic Vivint installation provides enhanced security with features like motion sensors, entry sensors, and surveillance cameras. Customers should consider the value of improved security and peace of mind compared to the initial investment.
Smart Home Integration
Vivint enhances daily life by integrating with smart home appliances and voice assistants, bringing convenience and automation. Those who appreciate the efficiency and control of smart home functions may experience a return over time.
Reduced Losses and Damages
Vivint’s early detection system sensors and cameras can prevent theft, intrusion, and environmental disasters. Calculating ROI can involve combining the evaluation of savings from loss or damage avoidance.
Long-Term Value
Its long-term value is partly due to the durability and reliability of Vivint. In evaluating the payback period, users should also take into account the life cycle of the equipment and the ongoing benefits.
Energy Savings
Pairing with smart thermostats and other energy-saving devices can save potential energy. Over time, utility costs will decrease, contributing to overall ROI.
Hence it is to be noted here that the payback or return on investment for a small Vivint system varies based on personal preference. It relies on cost calculations and prospective buyers’ perception of Vivint’s features. However, users should conduct a thorough cost-benefit analysis to ascertain if the investment truly aligns with their security and smart home automation requirements.
Customer Support
Vivint Smart Home offers customer support through various channels to assist customers with their smart home products and services. Here are the different ways you can access customer support:
1. Phone Support: You can contact Vivint’s customer support team by calling their toll-free number. They have dedicated phone lines for sales, technical support, and billing inquiries.
2. Live Chat: Vivint also provides live chat support on its website. This allows you to chat with a customer support agent in real time and get your questions answered.
3. Online Support Center: Vivint has an online support center that provides a comprehensive knowledge base. Here, you can find helpful articles, troubleshooting guides, and frequently asked questions.
4. Mobile App Support: If you have the Vivint Smart Home mobile app, you can access customer support directly from the app. This allows you to chat with an agent or request a callback.
5. Social Media: Vivint has active social media accounts where you can reach out for support. They typically respond to customer inquiries or concerns posted on platforms like Facebook and Twitter.
6. Email Support: You can also reach out to Vivint’s customer support team via email. They provide an email address where you can send your questions or concerns.
Overall, Vivint Smart Home offers multiple avenues for customer support, ensuring that customers can find assistance in the most convenient way for them.
Final Verdicts
In conclusion, Vivint’s range of products truly exemplifies its standing as a leader in smart home technology. With a comprehensive home security system and a diverse array of smart devices, they offer unparalleled convenience, security, and peace of mind. By seamlessly integrating these products into a cohesive ecosystem, Vivint empowers homeowners to create a connected and efficient living environment. With its emphasis on usability and cost-effectiveness, Vivint continues to set the bar high in the home security industry.